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Privacy Policy

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly
 

  • Name, email, phone number, shipping and billing address

  • Order details, including product purchased, payment confirmation, and delivery details

  • Account login information (if you create an account)

  • Customer support inquiries or communications you send to us 


b. Information Collected Automatically

When you visit our Site, we automatically collect certain information using cookies and similar technologies, such as:

  • Your IP address, browser type, and device information

  • Pages viewed, products added to cart, time spent on the site

  • Interaction with emails or advertisements

 
c. Information From Third Parties

We may receive information from:

  • Payment processors to confirm payment

  • Shipping and logistics partners to fulfill your orders

  • Marketing and advertising partners who help us provide tailored offers

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders, including payments, shipping, and returns

  • Communicate with you about your orders, account, or inquiries

  • Provide customer support

  • Send promotional offers, newsletters, or advertisements (you may opt out anytime)

  • Detect fraud, improve security, and ensure compliance with applicable laws

  • Improve our Site, products, and overall shopping experience

3. Cookies and Tracking

We use cookies to improve site functionality, personalize your experience, and analyze traffic. You may disable cookies in your browser, but some features of the Site may not work properly.
 

4. How We Share Information

We may share your information in the following ways:

  • With service providers such as payment processors, shipping companies, and IT support

  • With marketing and advertising partners to provide you with relevant offers

  • As required by law, to comply with legal obligations or enforce our Terms

  • During business transfers (e.g., merger, acquisition, sale of assets)

5. User Content

If you post reviews or other content on the Site, it may be publicly visible. Please do not share personal information you do not wish to make public.
 

6. Data Retention & Security

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. While we take security measures, no method of transmission or storage is 100% secure.

 

7. Your Rights

Depending on your location, you may have rights to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Restrict or object to certain processing activities
     

To exercise these rights, contact us at info.mehekcandles@gmail.com

8. International Users

If you are accessing our Site from outside India, please note your information may be transferred and processed in other countries where data protection laws may differ from your own.

If you have any questions about this Privacy Policy, please contact us at: 📧 info.mehekcandles@gmail.com

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